Refund & Return Policy

At diethcvapes , your satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help.

Returns

  • You may request a return within 30days  of receiving your order.

  • To be eligible, the item must be unused, in the same condition that you received it, and in its original packaging.

  • Certain products (such as perishable goods, custom items, or digital downloads) may not be eligible for return.

Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to your original method of payment within 3.

  • Shipping costs are non-refundable.

Exchanges

  • If you receive a defective or damaged product, we will happily replace it at no extra cost. Please contact us within 3 days of delivery.

Non-Refundable Items

  • Gift cards

  • Sale/clearance items

  • Opened or used products (for hygiene and safety reasons)

Contact Us

If you have any questions about our Refund & Return Policy, please contact us at:sales@diethcvapes.de